Informativa sulle spedizioni

We are committed to delivering your order as quickly and efficiently as possible. Orders are processed within 1-2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking details once your order has shipped. The estimated delivery time is 2-3 business days, depending on your location.

For orders within Italy, we offer free standard shipping on orders over €49. For European orders, free shipping is available on orders over €79. Orders below these amounts are subject to a shipping fee, which will be calculated at checkout. We also offer international shipping to select countries, but customers are responsible for any customs duties, taxes, or fees applied by their local government.

If your order is delayed or lost in transit, please contact our customer service team at [customer support email] for assistance. For any other questions about your shipment, feel free to reach out to us at contact@ivyandgem.com